Social Media Help Line

 
Welcome to the Helpline!
A service for U.S. schools, we help administrators and teachers delete cyberbullying and other social media content that's harmful to students – for just $300/year per school.
Sign up here.

WHAT WE DO FOR YOU

The Helpline provides social media support when schools need it the most. When online harassment or bullying happens, we help school staff navigate apps and services, report abuse and get content deleted that violates the app’s Terms of Service, customizing help to each case. More…

TESTIMONIALS

With an independent evaluator, we piloted the Helpline in three states during the 2015-’16 school year. Click here to see examples of what school and district staff who used the helpline shared with our evaluator.

HOW THE HELPLINE WORKS

We help administrators and educators respond quickly and wisely to problems in social media that jeopardize learning and students' safety online and at school. Here's how the service works.

CASES WE’VE HELPED WITH

Harassment, cyberbullying, sexting, threats and other issues that schools have faced in social media. We’ve helped administrators, counselors and student advisers with hundreds of such cases. Click here for a sampler of cases handled since the helpline launched in the fall of 2015.

Helping schools reduce harmful content one case at a time. Sign Up.

Newsworthy

  • What cyberbullying is and why that matters

    What cyberbullying is and why that matters

    The Pew Research Center reported a surprisingly high figure for “cyberbullying.” The researchers report that 59% of US 13-17 year-olds had experienced some form of it. But it’s important to zoom in on the “some …Read More »
  • ‘Momo’ & media literacy

    ‘Momo’ & media literacy

    Educators may be wondering about the latest viral media scare called “Momo,” so we’re here to help. Though it has been likened to the “Blue Whale game” of 2015-‘17, it doesn’t seem quite as viral—yet, anyway. …Read More »
  • The latest on teens’ social media use

    The latest on teens’ social media use

    YouTube, Instagram and Snapchat are US 13-17 year-olds’ top social media picks now – at 85%, 72% and 69%, respectively. That’s according to the Pew Research Center’s just-released “Teens, Social Media & Technology 2018.” [The …Read More »

Call Us! – 1-855-997-0409

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Testimonials

“They were very professional and the problem got taken care of quickly.”
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Contact Us


(855) 997-0409