Social Media Help Line

 
Welcome to the Helpline!
A service for U.S. schools, we help administrators and teachers delete cyberbullying and other social media content that's harmful to students – for just $300/year per school.
Sign up here.

WHAT WE DO FOR YOU

The Helpline provides social media support when schools need it the most. When online harassment or bullying happens, we help school staff navigate apps and services, report abuse and get content deleted that violates the app’s Terms of Service, customizing help to each case. More…

TESTIMONIALS

With an independent evaluator, we piloted the Helpline in three states during the 2015-’16 school year. Click here to see examples of what school and district staff who used the helpline shared with our evaluator.

HOW THE HELPLINE WORKS

We help administrators and educators respond quickly and wisely to problems in social media that jeopardize learning and students' safety online and at school. Here's how the service works.

CASES WE’VE HELPED WITH

Harassment, cyberbullying, sexting, threats and other issues that schools have faced in social media. We’ve helped administrators, counselors and student advisers with hundreds of such cases. Click here for a sampler of cases handled since the helpline launched in the fall of 2015.

Helping schools reduce harmful content one case at a time. Sign Up.

Newsworthy

  • Digital safety, wellbeing: 2018 highlights

    Digital safety, wellbeing: 2018 highlights

    This may not be the Internet safety look-back on 2018 you’d expect. With all the news about data breaches, “fake news,” “tech addiction,” algorithmic bias, election manipulation, hate speech, etc., etc… It’s not a pretty …Read More »
  • What cyberbullying is and why that matters

    What cyberbullying is and why that matters

    The Pew Research Center reported a surprisingly high figure for “cyberbullying.” The researchers report that 59% of US 13-17 year-olds had experienced some form of it. But it’s important to zoom in on the “some …Read More »
  • ‘Momo’ & media literacy

    ‘Momo’ & media literacy

    Educators may be wondering about the latest viral media scare called “Momo,” so we’re here to help. Though it has been likened to the “Blue Whale game” of 2015-‘17, it doesn’t seem quite as viral—yet, anyway. …Read More »

Call Us! – 1-855-997-0409

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Click here to sign up for helpline service.

Testimonials

“It was great. I emailed them, they emailed back and then called, and the issue was resolved. Very efficient and helpful.”
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Contact Us


(855) 997-0409