Lessons from Piloting a Social Media Helpline
About This Site
The helpline is now closed. Explore this site, a free public service of The Net Safety Collaborative, to see what we learned from providing a social media helpline to US schools. [more...]
What is an Internet Helpline?
An Internet helpline, or online safety helpline, is a service independent of Internet companies that helps Net users – so far mainly minors and adults who work with them – address harmful online content. The Social Media Helpline, piloted in the US 2015-'18, following the model of the UK's Professionals Online Safety Helpline, served K-12 schools and school districts seeking help with harmful online content on behalf of their students. [more...]
This site is a public service of The Net Safety Collaborative.