If you’re an employee of a school or district and would like help with a problem in social media involving students, please sign up for a Helpline subscription.
If you just want information about our service and are an educator, parent or member of the news media, please email us at info[at]socialmediahelpline.com or fill out the form below:
The helpline is open from 9 a.m. to 4 p.m. Pacific Time on school days. We endeavor to respond to all requests within 24 hours on business days. This is a service for schools. If you’re a parent or student, please reach out to your school or district with your request so that an administrator or other staff member can call and work with us as well as you.