With an independent evaluator, we piloted the Social Media Helpline for three US school years, August 2015-June 2018. Here’s a sampler of testimonials our evaluator received. For examples of cases we helped with, click here.
“I would like to tell you how impressed I am with your speedy response to our request! Thank you so much for your support!”
“The help was great and I appreciate that I had someone to talk to and get some advice from.”
“It is a very necessary program. I didn’t know about it until the [California League of Schools] conference and I’m happy I found out about it. I will use it again at whatever school or district I am in.”
“They did a great job and are a valuable resource.”
“They were very professional and the problem got taken care of quickly.”
“I’ve used it twice and they resolved the issues quickly.”
“Great idea – like this and hope it continues.”
“It is an awesome opportunity for schools to have access to.”
“It was great. I emailed them, they emailed back and then called, and the issue was resolved. Very efficient and helpful.”
