True to its name, the Social Media Helpline provides rapid social media help and know-how for schools dealing with cyberbullying and other content harmful to students. Like any helpline, we customize the help to whatever the incident is – harassment, threats, conflict, cyberbullying, nude content, etc. If it’s harming or threatening harm to a K-12 student, we can help get it taken down quickly.
We help you…
- Navigate students’ favorite apps & social media services
- Report content that’s harmful to students through those apps
- Delete cyberbullying and harassment
- Get a handle on the digital part of school incident response.
We can do this because of our work with the social media apps and services students use most – Instagram, Snapchat, Twitter, Kik, YouTube, TikTok/Musical.ly, Facebook, etc. – since their early days in the last decade. No other school-serving organization provides this service, including companies that provide social media monitoring services.
Issues we’ve helped with: Since we launched the Helpline pilot in August 2015, we’ve helped get content involving harassment, impersonation, cyberbullying, threats, conflict and nudity deleted. For examples of cases we’ve worked on, click here.
We piloted this service in California, Georgia and Washington State during the 2015-’16 school year, with great results. See our Testimonials page.
Who calls us? So far, mostly middle and high school administrators, counselors and student advisers. We’ve also helped district staff and school resource officers.
How it works: Click here for everything you need to know.
Sign up now for a one-year subscription of just $300 per school.